Hotel Dann Monasterio Popayan, Popayan

The hotel's location in Popayan is fantastic, near the main plaza 'Parque Caldas,' with helpful staff and a pretty central courtyard. However, the rooms overlooking the pool were a bit tired and lacked good lighting. The service was supportive overall, although poorly trained in various areas. The dining experience was below 5-star standards, but the steaks were great.

I had a mixed experience at the hotel. On the positive side, the location was unbeatable in the heart of Popayan with easy access to the town's squares and a variety of dining options within walking distance. However, the room was tiny with no air conditioner, and the breakfast service left much to be desired.

My stay at the hotel was quite pleasant overall. The rooms, although lacking air conditioning or central heat, were nicely furnished with a balcony overlooking the gardens. They were spacious and comfortable, albeit a bit outdated in terms of interior design, especially the carpet. The service provided, ranging from making fresh omelettes to arranging transportation, was helpful and pleasant. The location was very convenient, right in the center of the old Popayán, offering easy access to various restaurants. However, the dining experience was subpar, with limited options for guests. Despite some drawbacks, the hotel is a decent choice for those visiting Popayán.